Kindle Fire owners have been reporting a problem: their books seem to sporadically disappear from ‘the cloud’ or their device. Andrys Basten over on A Kindle World blog investigated, and with the help of some other users, reports back on a solution.
From A Kindle World:
THE KINDLE BOOKS APP ON KINDLE FIRE HAS A GLITCH THAT CAN CAUSE BOOK TITLES TO NOT DISPLAY — THE SOLUTION
This dilemma of Kindle book titles seeming to disappear from Kindle Fire listings of book titles on The Cloud especially (the server library area) and also from the listing for the Device has been happening to more than a few, per reports from the forums — and it happened to me twice in a few days.
Forum members, as usual (in this case, ‘Q‘ and ‘Mona‘) came up with the answer a few weeks ago, and more and more of us are needing to use their solution. The problem seems to have started or worsened after the last Kindle Fire upgrade.
I think it’s important that all of Amazon Kindle Support be told about this solution, because I was told by two members of Amazon Kindle Support to set my KFire back to Factory Defaults (as a 2nd or 3rd step!) which would have lost me the personal documents I had on the device. I told them I would NOT do that, as it has always been a last-ditch step when nothing else solves the problem and that it causes more unnecessary work for customers when there is a simpler solution.
Later we were reminded by ‘affinity” on the forum that Q and Mona had provided the simple solution, and it worked like a charm for me and for MANY others on the forums.
Read on at A Kindle World Blog for the solution.
It isn’t just the Kindle Fire that has this problem; I’m having it with my Kindle2. When I go to Manage Your Kindle, about 30 of the titles are missing from the display of the books I have purchased. I have read the solution and intend to try it, hoping I can follow the same instructions even though it’s not a Fire. I thank Q and Mona!