Close Relationships and Rewarding Businesses from Conversational Skills
The first edition of this book received an average rating of 4.8 stars (17 reviews).
This book could enable readers to learn the conversational skills of empathic listening and acknowledging more quickly than from similar books. Only the basics are taught, which are often sufficient for many readers to achieve benefits such as: more close relationships, successful discussions with customers about their complaints, pleasure from hearing a friend describe a joyous experience, rewarding businesses, good relationships with people whose lifestyles are radically different from theirs, constructive discussions with an employee about a disagreement between them.
When I presented information to people I found that they learned more when I gave examples rather than generalities. The average number of conversational examples per page of this book is higher than similar books, which makes this one exceptionally easy to understand.
Readers are likely to find this book easy to read because it contains plain English instead of psychological terms, abundant short paragraphs, and many bulleted lists.
It’s possible to achieve some of the benefits described in this book without having to become an empathic listening and acknowledging expert.
About the Author
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